Delete Your Account
We're sorry to see you go. Submitting this form will permanently delete your Lucilla account and all associated data after a 30-day grace period.
The same Lucilla account signs you in to every Lucilla app, so deleting it removes your access to all of them.
Before you delete — transfer your funds out
Your Lucilla wallet holds USDC on the Base blockchain. Once your account is deleted, you will permanently lose access to the wallet and any funds remaining in it.
Before submitting this request:
- Open the Lucilla app → Profile → Wallet
- Withdraw all USDC to an external address (Coinbase, Metamask, bank via Coinbase off-ramp)
- Confirm the withdrawal succeeded on-chain before proceeding
- If you have active challenges or pending reward claims, wait for them to settle
Lucilla cannot recover funds from deleted wallets. This is irreversible.
Legal retention notice
Some financial records must be kept after you delete your account, for as long as applicable law requires:
- Your wallet address(es)
- Your transaction history (USDC rewards earned, wagers, escrow payouts)
- Your name, email, phone number, and date of birth (linked to the above so regulators can match records to people)
- Reward claims and match wagering records
These records are moved into a locked retention vault on the day you delete your account. Ordinary staff cannot access them, and they're permanently deleted when the retention period ends.
All other personal data is deleted immediately: profile, social posts, chats, journal entries, step data, profile photos, push tokens. You cannot log in anymore starting day 1.
GDPR and CCPA both explicitly permit retention for legal-obligation compliance.
What gets deleted
Deleted immediately
- • Profile (avatar, bio, display name, profile photos)
- • Social posts, comments, and chat messages
- • Journal entries and personal notes
- • Step history and wearable sync data
- • Push notification tokens and device identifiers
- • Login access (you cannot sign in starting day 1)
- • Follower/following and subscription relationships
Retained as long as applicable law requires
- • Wallet address(es)
- • USDC transaction history (rewards earned, wagers, escrow payouts)
- • Name, email, phone number, and date of birth (linked to transactions)
- • Reward claim records and match wagering records
Moved to a locked retention store. Permanently deleted when the retention period ends.
Retained permanently (not personally identifying)
- • Anonymized transaction hashes on the Base blockchain (public, immutable, no PII)
- • Aggregated, non-identifying analytics