How can we help?

Open Ask in the app and type what you want, record a voice note, or tap Talk for a live voice conversation. You can also text or WhatsApp +1 (314) 237-4046 and ask the same way — no app needed.

Food, products, services and things to do nearby — ask the way you would ask a friend. Lucilla looks through what local businesses are offering and brings back the deals that fit.

Open the map. Businesses with a live deal or reward show as pins; tap one to see the business and its offer, then claim it from there.

Tap Get this deal. You get a one-time code, saved in your Wallet under Active. Claiming does not use it — you use it when you get there.

At the counter, open the deal in Wallet → Active and tap Use now. The app checks your location to confirm you are there, then shows a confirmation with a live clock — show that screen to staff. You can also scan the shop's counter QR code with the app instead. Only tap Use now when you are at the counter: each code works once.

For mobile businesses, open Wallet → Active and tap Show code when you meet. They scan it or type it in, and that is what marks it used.

Open their store from the deal and shop as usual, then paste the code at checkout. There is nothing to show anybody.

The business decides: a reward is either once per person or up to a set number of times per person. The reward shows which before you claim.

Yes, for promos and free event tickets you have claimed and not used: open it in your Wallet and choose Send to a friend, then pick their @username. Paid event tickets, USDC rewards, honeypots, cashback and quick-deal codes cannot be sent.

A non-custodial wallet you create and unlock with a passkey — your phone's Face ID, fingerprint or device PIN. There is no seed phrase. It holds USDC, a US-dollar stablecoin, on the Base network.

Yes. Use Send to move USDC to another wallet. Add funds shows your wallet address to copy or share, so anyone can send USDC to you. Your wallet is created the first time you claim or fund something.

Tell Lucilla what you want to do, where and when, and it matches you with people who want the same thing; when enough people match, it becomes a group with its own chat. Matching to meet people in person is 18+, so it asks for your date of birth.

Get Ask Lucilla and sign in, open your account menu at the top and tap Create a business. Or text or WhatsApp +1 (314) 237-4046 and the agent sets it up with you.

A business name, a category, how you serve customers (in person, mobile or online), a line about what you offer, and your street address (in person) or the area you cover (mobile). Hours, website, photos and socials are optional.

A business shows on the map and in the agent's results once it has a live deal or reward. A quick deal takes one line.

Quick deals, and reward campaigns such as promos, events and cashback. You choose how often each customer can claim.

Put up your shop QR code — one code at the counter for your business. Customers scan it with the app to claim or redeem your rewards and quick deals.

Yes. Add team members to your business; they can scan codes and help run the shop from the Work menu in their own app.

Yes — the business dashboard at lucilla-enterprise.web.app, available on request.

In the app, go to You → Businesses you hear from and turn off email and text for that business. You can unsubscribe from any business at any time.

Reply STOP to any text from Lucilla to opt out, or HELP for help. Message and data rates may apply.

In the app, go to You → Delete account, or use the deletion form at /legal/rewards/delete-account. Your Lucilla account is shared by Lucilla's apps, so deleting it removes your access to all of them.

Email support@lucilla.ca. Include your @username and, for a deal, the business and the time.